Returns & Exchanges
At Herb Pharm, we want you to be completely satisfied with your sustainable fashion choices. If your order doesn't fit perfectly or meet your expectations, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached into the original shipping box or a similar secure mailer.
Attach Shipping Label
Print the prepaid return shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed once our warehouse inspects the goods.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing